An 'Enter Your User Account' pop-up will appear. The Microsoft Remote Desktop app will launch in a new window. Once you're logged in, click the 'ACN Terminal Servers' icon.Ī remote desktop protocol (.rdp) file will be downloaded to your Downloads folder. Type internal\ followed by your CRSid in the first box – for example, internal\abc12 – and enter the password you use to access your work desktop into the 'Password' box. Visit the University's remote access website: If required, click 'Get' and then 'Open' once the software is installed. You can check if you have Microsoft Remote Desktop 10 installed by visiting the App Store in a web browser or opening App Store on your Mac and searching for 'Microsoft Remote Desktop 10'. Older versions of Microsoft Remote Desktop are not compatible with this service. These are the instructions for doing so using the Safari browser on a macOS device.Įnsure you have Microsoft Remote Desktop 10 installed. You can connect to the University network from home or another locations so that you can access files and use common applications, such as Excel, PowerPoint and Word, and access University systems like CamSIS, CHRIS and CUFS.